UX Design Lead
MelodyArc · B2B SaaS
- Lead end-to-end product design for a support-operations platform, bringing agent status, ticket queues, conversations, customer context, and AI-assisted decisions into buildable workflows.
- Shipped 250+ production screens and built a shared foundation for reusable components, interaction states, responsive layouts, and product motion.
- Designed and built three Framer marketing-site iterations, alongside animated product demos, presentation motion, podcast edits, and social content.